Your information

Privacy, with clarity.

This framework describes the respectful way Dutoren approaches information shared through its website and enquiries.

Dutoren respects the privacy of people who visit this website or contact the hotel. This page explains, in plain language, the general approach we take to personal information. It is intended to help you understand what may be collected, why it may be needed and the choices available to you.

Information may be provided when you complete an enquiry form, send an email or otherwise communicate with Dutoren. This can include your name, email address, phone number, preferred dates, number of guests and the message you choose to send. We only ask for information that is relevant to responding to your enquiry or supporting a conversation about a stay.

Information is used for the purpose for which it was supplied, including responding to questions, understanding the nature of a request and continuing communication where appropriate. We do not present your information as public content. We take reasonable care to keep it accurate and to limit access to people who need it for the relevant purpose.

Website interactions may also involve technical information necessary for the site to function, such as browser or device details. Cookie choices are described separately on our Cookie Preferences page. You can adjust browser settings or contact Dutoren if you would like to discuss how information is handled.

You may ask what personal information we hold about you, request correction of inaccurate information, or ask us to delete information where there is no ongoing reason to retain it. You may also withdraw consent where processing relies on consent. Requests should be sent to dutoren@hotmail.com; we may need to confirm your identity before responding.

This framework may be updated when our website or communication practices change. The current version will remain available here. If you have a privacy question that is not answered by this page, please contact Dutoren directly and we will provide a considered response.